Mailing List Message #105761
From: Nicolas Hatier <>
Subject: Re: Use of ampersand in folder names
Date: Thu, 6 Aug 2015 09:19:29 -0400
To: CommuniGate Pro Discussions <>
Which version of LookOut?
Which version of CGP?

On 2015-08-06 01:06, Paul_Dudley wrote:

Of course – I did not think of trying it with different skins…


Testing shows that the Basic and Golden Fleece skins work. All the other standard skins as well as Lookout fail. However Pronto also works.


Thanks & Regards





Which webmail skin is in use? Did you try with the stock skins?

Nicolas Hatier

On 2015-08-05 20:54, Paul_Dudley wrote:

We run CommuniGate Pro on a RH linux server. We have found that when you create an email folder in Outlook which contains the ampersand symbol “&”, it causes problems when trying to access that same folder in webmail via your internet browser.

You can enter the folder however when you try to change the way emails are displayed such as the sort order you get a red “Mailbox does not exist” error. Also in the list of folders down the left side, only the first part of the folder name prior to the “&” symbol is shown.


Has anyone else experienced this and have been able to find a resolution apart from the obvious of asking the user to rename the folder replacing the “&” with “and”?



Thanks & Regards



Paul Dudley

IT Operations

ANL Container Line


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