Mailing List Message #105876
From: Technical Support <>
Subject: Re: Samsung not syncing calendar or contacts
Date: Wed, 4 Nov 2015 22:16:48 +0300
To: CommuniGate Pro Discussions <>

On 2015-11-04 22:03 , Robert T. Repko wrote:
If I understand you correctly, logged into the webadmin, I have 'Main Calendar default(Calendar)' and 'Main Contacts Folder default(Contacts)'.  Am i looking in the correct place or should I be checking somewhere else.

Yes. And make sure those folders exist in teh account and have the correct class value.

-----Original Message-----
From: CommuniGate Pro Discussions [] On Behalf Of Technical Support
Sent: Wednesday, November 04, 2015 1:11 PM
To: CommuniGate Pro Discussions
Subject: Re: Samsung not syncing calendar or contacts


On 2015-11-04 18:29 , Robert T. Repko wrote:
I have a Samsung SM-G870A running android 5.0
Connecting to CGP 6.0.5 on Windows Server

The calendar and contacts no longer sync with the server.  Is this a known problem or is there a configuration setting I'm missing.  The calendar and contacts use to sync but stopped several weeks ago.  Thanks for any help/ideas.
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Please verify tin the account preferences (WebAdmin, WebUser or Pronto)
that the correct folders of proper class are selected as the default
Calendar and Contacts folders in the account. Then try to re-create the
account on the mobile device.

Best regards,
Dmitry Akindinov.
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