Mailing List Message #105980
From: <>
Subject: Re: Windows 10 & Outlook 2013
Date: Sun, 31 Jan 2016 09:15:07 -0500
To: CommuniGate Pro Discussions <>, Robert T. Repko <>
X-Mailer: CommuniGate Pronto! HTML5

Because other than the version of the CGP server, you gave no other information about your setup and only that various versions of outlook would not start.


And from the errors you gave, there is nothing to indicate or help troubleshoot a CGP mapi issue. So it appears you need Microsoft support in order to even get Outlook to run in the first place.


So what troubleshooting have you done? Did the MAPI configuration complete to begin with when you setup the default profile? Need a lot more info than you have even begun to provide.



On Sat, 30 Jan 2016 22:27:44 -0500

"Robert T. Repko" <> wrote:

Why would it be the wrong place to ask for assistance since I’m running CGP and CGP MAPI connector.



From: []

Sent: Saturday, January 30, 2016 9:47 PM

To: CommuniGate Pro Discussions; Robert T. Repko

Subject: Re: Windows 10 & Outlook 2013



I think you meant to send this to the Microsoft help email, not Communigate!!



On Sat, 30 Jan 2016 16:06:27 -0500


"Robert T. Repko" <> wrote:


CGP 6.0.4 running on Windows 2008 R2



Upgraded computers to Windows 10, Installed Office 2013 and Office 2013 SP1. Unable to open Outlook, receive the following error:



Cannot start Microsoft Outlook, Cannot open the Outlook Window. The set of folders cannot open. The operation failed.



So I installed Outlook 2010 (only Outlook, no other 2010 programs).


Outlook start to open, shows email folders, and then says Outlook stopped working and outlook closes.



Has anyone experienced this problem. Any ideas how to get Outlook 2013 working. I need to get Outlook 2013 working, Outlook2010 was only going to be a stopped gap measure until I could get 2013 working.



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