Mailing List CGatePro@mail.stalker.com Message #106305
From: bob <bob@maxboostracing.com>
Subject: Re: [Ext]Re: Pronto stopped working with upgrade
Date: Wed, 11 Jan 2017 16:28:43 -0500
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
When I was on Solaris thats what I did. now on windows, it has its own installer, which never actually works unless I stop the service manually first.
Bob

On 1/11/2017 4:26 PM, Mark J Strawcutter wrote:
During my entire tenure of 15+ years managing CGP systems on RHEL, my update procedure was always:

stop CGP
rpm uninstall old package
rpm install new package
start CGP

Not sure if that was out of habit due to some documented or verbal instructions from Stalker, or it's still required/recommended, that's just how I did it.

Mark

On 1/11/2017 4:15 PM, rwebb@ropeguru.com wrote:
What OS are you one? I am running on CentOS and I know that after I
upgraded via the rpm package, I cleared my browser cache and still got
the old interface. I had to actually also manually restart the
CommuniGate service in order for the hPronto to start working properly.



Seems that the rpm installation does not cycle the service.



Robert



On Wed, 11 Jan 2017 15:31:12 -0500

bob <bob@maxboostracing.com> wrote:

    Hello.



    Yesterday I upgraded to 6.1.14 x86 32bit and now Pronto stopped
    working. I can get to the page via https, and the regular web mail
    works fine. If I click on pronto, then it just spins forever and
    never actually launches. I am using firefox. It is a work PC so I
    dont have the luxury of trying another browser.



    Bob



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