Mailing List CGatePro@mail.stalker.com Message #106395
From: Jeff Wark <jwark@tbaytel.net>
Subject: Re: Stuck sessions
Date: Thu, 04 May 2017 10:31:15 -0400
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
X-Mailer: CommuniGate Pro WebUser v6.1.11
Yep.

$ killaccountsessions.pl
Enter a session:
1018376-UPDRsN7e50ipUbO5s2pw-aodhhdz
The submitted session is: 1018376-UPDRsN7e50ipUbO5s2pw-aodhhdz
Couldn't kill session: invalid sessionID

But the same program can be used to terminate my own webmail session in the same fashion.

Very strange.

--

Jeff Wark
Tbaytel Internet
On Thu, 4 May 2017 15:51:06 +0200
"Brian Turnbow" <b.turnbow@twt.it> wrote:
>> Have you tried to kill the session directly?
>>
>> i.e. look on the sessions page  to find the corresponding ID and use
>> killsession via cli.
>> We had to do this with sip sessions previously but 6.1 has been much
>> better about not hanging sessions for us.
>>
>> Best Regards
>>
>>
>> Brian
>>
>>From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] On
>> Behalf Of Jeff Wark
>> Sent: giovedý 4 maggio 2017 15:26
>> To: CommuniGate Pro Discussions
>> Subject: Stuck sessions
>>
>> Hello.
>>
>> We appear to have a number of stuck user sessions on one of our back
>> servers.  We could restart the server, but it would be better if we could
>> just get rid of them.  We're running CommuniGate version 6.1.11 on FreeBSD
>> 10.
>>
>> The Threads monitor page has many entries like this:
>>
>> VHTTPUser Stream 82646312 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82645460 
>> VHTTPUser Stream 82652950 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82652573 
>> VHTTPUser Stream 82652573 applying server rules 1 sec
>> sleeping
>> VHTTPUser Stream 82645848 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82645460 
>> VHTTPUser Stream 82645460 applying server rules 1 sec
>> sleeping
>> VHTTPUser Stream 82646574 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82645460 
>> VHTTPUser Stream 82646052 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82645460 
>> VHTTPUser Stream 82645564 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82645460 
>> VHTTPUser Stream 82646747 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82645460 
>> VHTTPUser Stream 82652605 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82652573 
>> VHTTPUser Stream 82653192 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82652573 
>> VHTTPUser Stream 82653450 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82652573 
>> VHTTPUser Stream 82653717 opening target session 12 day(s)
>> locked at VSession VHTTPUser Stream-82652573
>>
>> And the Monitors->Access->HTTPU page looks a little like this:
>> 82645460 [216.211.16.158]:51225 [10.1.1.102]:30737 12
>> day(s) applying server rules 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/compose.wssp
>> 82645564 [216.211.16.158]:51226 [10.1.1.102]:30898 12
>> day(s) opening target session 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/mailbox.wssp
>> 82645848 [216.211.16.158]:51228 [10.1.1.102]:31328 12
>> day(s) opening target session 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/mailbox.wssp
>> 82646052 [216.211.16.158]:51229 [10.1.1.102]:31688 12
>> day(s) opening target session 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/mailbox.wssp
>> 82646312 [216.211.16.158]:51230 [10.1.1.102]:32142 12
>> day(s) opening target session 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/mailbox.wssp
>> 82646574 [216.211.16.158]:51231 [10.1.1.102]:32620 12
>> day(s) opening target session 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/mailbox.wssp
>> 82646747 [216.211.16.158]:51232 [10.1.1.102]:32974 12
>> day(s) opening target session 12 day(s)
>> /Session/958033-zXmodjKbr13zcUQQfH02-aodhhdz/mailbox.wssp
>> 82652573 [216.211.16.158]:51299 [10.1.1.102]:42768 12
>> day(s) applying server rules 12 day(s)
>> /Session/958125-ifmvTFCo0BGVKHf1jSHs-aodhhdz/compose.wssp
>> 82652605 [216.211.16.158]:51300 [10.1.1.102]:42798 12
>> day(s) opening target session 12 day(s)
>> /Session/958125-ifmvTFCo0BGVKHf1jSHs-aodhhdz/mailbox.wssp
>> 82652950 [216.211.16.158]:51301 [10.1.1.102]:43313 12
>> day(s) opening target session 12 day(s)
>> /Session/958125-ifmvTFCo0BGVKHf1jSHs-aodhhdz/mailbox.wssp
>> 82653192 [216.211.16.158]:51302 [10.1.1.102]:43671 12
>> day(s) opening target session 12 day(s)
>> /Session/958125-ifmvTFCo0BGVKHf1jSHs-aodhhdz/mailbox.wssp
>> 82653450 [216.211.16.158]:51303 [10.1.1.102]:44102 12
>> day(s) opening target session 12 day(s)
>> /Session/958125-ifmvTFCo0BGVKHf1jSHs-aodhhdz/mailbox.wssp
>> 82653717 [216.211.16.158]:51304 [10.1.1.102]:44529 12
>> day(s) opening target session 12 day(s)
>> /Session/958125-ifmvTFCo0BGVKHf1jSHs-aodhhdz/mailbox.wssp
>>
>> Our sessions have a limit of 12 hours, so 12 days is a bit high.  We also
>> have several other sessions that have been open for between 18 and 20
>> hours.
>>
>> Interestingly, we did reboot a front server yesterday at around that time.
>>
>> When I attempt to use the CLI to kill the account sessions, I just get an
>> 'Invalid Session' error.
>>
>> Any ideas?
>> --
>>
>> Jeff Wark
>> Tbaytel Internet
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