????#106642??CGatePro@mail.stalker.com
?: Robert Webb rwebb@ropeguru.com <CGatePro@mail.stalker.com>
??: RE: Too many recipients error - v6.2.0
??: Wed, 29 Nov 2017 02:49:09 +0000
?: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>

Nice that they decided to set the limit so low to break production systems!

 

They are getting worse instead of better.

 

From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com]
Sent: Tuesday, November 28, 2017 6:47 PM
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Subject: Re: Too many recipients error - v6.2.0

 

FYI,

 

CommuniGate support answered my query regarding this issue. If it happens to you after upgrading to v6.2.0 please check the following:

 

“In 6.2 now there's such limit on account level <http://www.communigate.com/CommuniGatePro/Accounts.html#TransferOut>”

 

 

 

Regards

Paul Dudley

pdudley@anl.com.au

 

From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com]
Sent: Tuesday, 28 November 2017 11:10 AM
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Subject: Too many recipients error - v6.2.0

 

Since upgrading to v6.2.0 overnight we are now seeing a number of staff having emails rejected because of a “too many recipients” error.

These are emails which prior to the upgrade were able to be sent OK (staff are just doing a reply all or resending previous emails).

The number of recipients was around 20 in the cases I have seen which is not too many.

 

The error in the log is:

 

09:57:02.39 1 TEMPFILE(161166608) failed to submit for xxxxxxx@anl.com.au. Error Code=too many recipients

09:57:02.39 1 IMAP-017407([10.81.148.68]:50444) [161166608] failed to submit. Error Code=too many recipients

 

We checked under Settings -> Mail -> SMTP and the maximum number of recipients set there is 1500.

 

Is anyone aware of a new or changed setting somewhere relating to the number of recipients or the maximum number of characters in the To or Cc field?

 

 

 

 

Regards

Paul Dudley

pdudley@anl.com.au

 


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