????#107022??CGatePro@mail.stalker.com
?: Technical Support support@communigate.com <CGatePro@mail.stalker.com>
??: Re: hPronto webmail unaccessible from BSD clients
??: Fri, 7 Dec 2018 10:37:19 +0300
?: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Hello

On 2018-12-04 23:32 , Andrew Hotlab cgpcustomer@outlook.com wrote:
Hi to all, this is an issue which surely touches only a low percentage of clients, but I'd wish to know what's the cause, if someone can help me.

But before telling you about this, let me write only a few words to remember Vladimir Butenko, which I happened to meet and recognize as he has been: one of the brightest developer the world has ever seen.
I haven't always agree with the vision he had about the world, but his abilities always made me respect the man and the developer. He has been a key figure in the history of information technology, much more relevant than many other men and women who are seen as celebrities in the tech world. He proved that good programming is still possible in a world which seems to have lost any common sense in building sane solutions. I can only sincerely thank him for his work.

Back to my question, more than one year ago we noticed that all BSD desktops stopped to load the Pronto! HTML web interface after login, both with Firefox and Chromium browsers (neither any other works, actually). We waited to see if more recent versions eventually fixed the problem, but it seems to be related to the OS, since we have no problem with the same browser's version running on Linux. I cannot find any relevant error message, but you can download from the links here below the server-site logs (1) and the HTML page obtained by Firefox ESR on a FreeBSD 11.2 desktop (2).

1) systemlogs.txt - https://1drv.ms/t/s!AmB8pgqF6wPWgW-4xdiU3R-hiuNy
2) FreeBSD_11.2 source.txt - https://1drv.ms/t/s!AmB8pgqF6wPWgW5fXgHmoA8NhdHL

Same issue with both CGP 6.1 and 6.2 branches: after successful login, the user sees only a sort of a blank page.

Pronto HTML is a JavaScript application so server logs and even the initial page loaded by the browser reveal only a small part of its activity.

Try to get JavaScript console output while browsers while they show that blank page. The activity shown on that page may help much better.

Thanks for any suggestion you can give me to further investigate the problem.

Sincerely.

Andrew

--
Best regards,
Dmitry Akindinov.
=======================================================================
When answering to letters sent to you by the tech.support staff, make
sure the original message you have received is included into your
reply.
??(FEED) ??(DIGEST) ??(INDEX) ??? ?? Listmaster