X-Junk-Score: 0 [] X-Cloudmark-Score: 0 [] Return-Path: Received: from mail.virtuelle.no ([91.189.123.91] verified) by mail.stalker.com (CommuniGate Pro SMTP 5.2.7k) with ESMTP id 47300020 for CGatePro@mail.stalker.com; Wed, 27 Aug 2008 09:20:48 -0700 Received-SPF: pass receiver=mail.stalker.com; client-ip=91.189.123.91; envelope-from=nicolas.hatier@niversoft.com X-CGP-ClamAV-Result: CLEAN X-VirusScanner: Niversoft's CGPClamav Helper v1.72 (ClamAV engine v0.91.2) Received: from dummy.name; Wed, 27 Aug 2008 18:20:19 +0200 X-CGP-ClamAV-Result: CLEAN X-VirusScanner: Niversoft's CGPClamav Helper v1.78 (ClamAV engine v0.93.3) X-ExtFilter: Niversoft's DomainKeys Helper DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; d=niversoft.com; s=default; h=Message-ID:Date:From:User-Agent:MIME-Version:To:Subject: References:In-Reply-To:Content-Type; b=yL5Ue6ZlqyRCSYQa0KAJfCTxnWVxO1F34uqPvbFa7K6wxOtr3W3gZclTngRt4+AEEK sK5+9SaiIKWwYz0LVOXNa8oEg+sw+8Iz/MnxzyvtVR3F2xdsgkimGxvzvrmfh7EkggLP WJiolqRoFSysijcfv0+Ahvsy+VmBadQbv5rJE= DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=niversoft.com; s=default; l=17307; t=1219854017; x=1220458817; q=dns/txt; h=Message-ID:Date:From:User-Agent:MIME-Version:To: Subject:References:In-Reply-To:Content-Type; bh=5jQIhYt3pbnVTfyK hPBYuoEZWr2WP/HC5EGjDDVeg6Q=; b=KtCJYNjQYdSgYZ1BMm0lmgh6RmGZQ4n0 jvEpcpbn+5kV5nOYj1MpIDR/enccqhn7ghJq8sl4iczv0pOOa4ZdArJNCOLxYzd9 3EodujwIeisXEDpYo5Ywmi3ypUU/94Wi/YEw5pEyoD/PCyBeLVgTztAzFV7bNd7C WYdfxMDZaOg= Received: from dummy.name; Wed, 27 Aug 2008 12:20:17 -0400 Message-ID: <48B57EC1.8020604@niversoft.com> Date: Wed, 27 Aug 2008 12:20:17 -0400 From: Nicolas Hatier User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16) Gecko/20080708 Thunderbird/2.0.0.16 Mnenhy/0.7.5.666 MIME-Version: 1.0 To: CommuniGate Pro Discussions Subject: Re: Server Crashing References: In-Reply-To: Content-Type: multipart/alternative; boundary="------------030400040808030004000103" This is a multi-part message in MIME format. --------------030400040808030004000103 Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: quoted-printable Do the fsck, then reinstall CGP just to be sure all CGP-related files=20 are OK (/opt/Communigate). This process will not modify the user files (/var/Communigate). If one or more user files are corrupted, this may have adverse effects=20 on the account to which the file(s) belong, but usually not on CGP or=20 the other, not-corrupted, accounts. - if a server settings file (/var/Communigate/Settings) is corrupted,=20 this may prevent CGP to start - if a domain settings file is corrupted, this may prevent this domain=20 to be loaded at all. - if an account settings file is corrupted, the account may not be loaded= - if a mailbox or mdir file is corrupted, the mailbox or the individual=20 message will fail. This one if quite difficult to diagnose because it=20 can be a rarely-accessed message and the problem will appear only in=20 several weeks, months or years... When you complete the fsck and reinstall, let know if you see other=20 errors and I'm sure someone will advise. Regards, Nicolas Hatier David Brookfield wrote: > Right did a non destructive fsck and it shows some errors in the=20 > region of where CGServer is, will do a proper fsck later. One thing on = > the assumption CummuniGate.exe is corrupt can I just replace it when=20 > the file system is sorted? > > > > David Brookfield wrote: >> We had to manually power off a while back, although to my knowledge=20 >> this was after the problem started; however I could be wrong. We've=20 >> not had any space issues either, we do have a domain we can't delete, = >> but my understanding of this was that it is because of a file not=20 >> deleting and so can't delete the domain as it's not empty. >> >> I'll do the test later, thanks so far for this. >> >> David >> >> k@ellsworth.cl wrote: >>> Looks like a corrupted filesystem, do a forced fsck on the machine.=20 >>> Did the server had a power outage latelly? Or ran out of space?... >>> >>> - original message - >>> Subject: Server Crashing >>> From: David Brookfield >>> Date: 27/08/2008 9:04 am >>> >>> We've got CGP 5.0.13 server running on FreeBSD it's run like a dream = >>> for about 3 years, but in the last couple of days it just stops, if=20 >>> I attempt to restart [Communigate start] it won't, the only way to=20 >>> get it running again is a full reboot of the Server. >>> >>> The crash log shows me this below, anyone able to help me as to=20 >>> where else I should be looking? >>> >>> >>> 02:49:37.19 0 SYSTEM server 5.0.13 stopped under FreeBSD 03:02:08.42 = >>> 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D1109= 5=20 >>> 03:02:08.42 0 SYSTEM process data size limit=3D512M 03:02:08.53 0=20 >>> DOMAIN(123) failed to process Domains/123/Settings/aliases.data. 1=20 >>> duplicates unprocessed: becky.smith 03:02:08.55 0 TEMPFILE failed to = >>> write seqID on disk: Error Code=3Daccess denied 03:02:08.55 0 SYSTEM = >>> Abnormal termination initiated 03:02:08.56 0 TEMPFILE failed to=20 >>> write seqID on disk: Error Code=3Daccess denied 03:02:08.56 0 SYSTEM = >>> Abnormal termination initiated 03:02:08.56 0 TEMPFILE(9910001)=20 >>> failed to create the file Queue/9910001.tmp. Error Code=3Daccess=20 >>> denied 03:02:13.59 0 SYSTEM server 5.0.13 stopped under FreeBSD=20 >>> 03:11:29.69 0 SYSTEM server 5.0.13 started under FreeBSD, open files = >>> limit=3D11095 03:11:29.69 0 SYSTEM process data size limit=3D512M=20 >>> 03:11:30.84 0 DOMAIN(123) failed to process=20 >>> Domains/123/Settings/aliases.data. 1 duplicates unprocessed:=20 >>> becky.smith 07:19:06.51 0 SYSTEM server 5.0.13 started under=20 >>> FreeBSD, open files limit=3D11095 07:19:06.51 0 SYSTEM process data=20 >>> size limit=3D512M 07:19:07.09 0 DOMAIN(123) failed to process=20 >>> Domains/123/Settings/aliases.data. 1 duplicates unprocessed:=20 >>> becky.smith 08:43:16.42 0 SYSTEM server 5.0.13 started under=20 >>> FreeBSD, open files limit=3D11095 08:43:16.42 0 SYSTEM process data=20 >>> size limit=3D512M 08:43:17.53 0 DOMAIN(123) failed to process=20 >>> Domains/123/Settings/aliases.data. 1 duplicates unprocessed:=20 >>> becky.smith 09:32:10.02 0 SYSTEM server 5.0.13 started under=20 >>> FreeBSD, open files limit=3D11095 09:32:10.02 0 SYSTEM process data=20 >>> size limit=3D512M 09:32:11.14 0 DOMAIN(123) failed to process=20 >>> Domains/123/Settings/aliases.data. 1 duplicates unprocessed:=20 >>> becky.smith 09:48:34.57 0 SYSTEM server 5.0.13 started under=20 >>> FreeBSD, open files limit=3D11095 09:48:34.57 0 SYSTEM process data=20 >>> size limit=3D512M 09:48:35.72 0 DOMAIN(123) failed to process=20 >>> Domains/123/Settings/aliases.data. 1 duplicates unprocessed:=20 >>> becky.smith >>> >>> >>> >>> Thanks in advance >>> >>> David Brookfield >>> >>> ############################################################# >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to=20 >>> >>> To switch to the INDEX mode, E-mail to=20 >>> >>> Send administrative queries to >>> >>> >>> ############################################################# >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to=20 >>> >>> To switch to the INDEX mode, E-mail to=20 >>> >>> Send administrative queries to >>> =20 >> >> ############################################################# >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to=20 >> >> To switch to the INDEX mode, E-mail to >> Send administrative queries to > > ############################################################# > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to=20 > > To switch to the INDEX mode, E-mail to > Send administrative queries to --=20 *Nicolas Hatier* /Niversoft id=C3=A9es logicielles/ /http://www.niversoft.com/ --------------030400040808030004000103 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Do the fsck= , then reinstall CGP just to be sure all CGP-related files are OK (/opt/Communigate).
This process will not modify the user files (/var/Communigate).

If one or more user files are corrupted, this may have adverse effects on the account to which the file(s) belong, but usually not on CGP or the other, not-corrupted, accounts.
- if a server settings file (/var/Communigate/Settings) is corrupted, this may prevent CGP to start
- if a domain settings file is corrupted, this may prevent this domain to be loaded at all.
- if an account settings file is corrupted, the account may not be loaded
- if a mailbox or mdir file is corrupted, the mailbox or the individual message will fail. This one if quite difficult to diagnose because it can be a rarely-accessed message and the problem will appear only in several weeks, months or years...

When you complete the fsck and reinstall, let know if you see other errors and I'm sure someone will advise.

Regards,
Nicolas Hatier

David Brookfield wrote:
Rig= ht did a non destructive fsck and it shows some errors in the region of where CGServer is, will do a proper fsck later. One thing on the assumption CummuniGate.exe is corrupt can I just replace it when the file system is sorted?



David Brookfield wrote:
We had to manually power off a while back, although to my knowledge this was after the problem started; however I could be wrong. We've not had any space issues either, we do have a domain we can't delete, but my understanding of this was that it is because of a file not deleting and so can't delete the domain as it's not empty.

I'll do the test later, thanks so far for this.

David

k@el= lsworth.cl wrote:
Looks like a corrupted filesystem, do a forced fsck on the machine. Did the server had a power outage latelly? Or ran out of space?...

- original message -
Subject:=C2=A0=C2=A0=C2=A0 Server Crashing
From:=C2=A0=C2=A0=C2=A0 David Brookfield <david.brookf= ield@liquidthinking.co.uk>
Date:=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 27/08/2008 9:04 am

We've got CGP 5.0.13 server running on FreeBSD it's run like a dream for about 3 years, but in the last couple of days it just stops, if I attempt to restart [Communigate start] it won't, the only way to get it running again is a full reboot of the Server.

The crash log shows me this below, anyone able to help me as to where else I should be looking?


02:49:37.19 0 SYSTEM server 5.0.13 stopped under FreeBSD 03:02:08.42 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D11095 03:02:08.42 0 SYSTEM process data size limit=3D512M 03:02:08.53 0 DOMAIN(123) failed to process Domains/123/Settings/aliases.data. 1 duplicates unprocessed: becky.smith 03:02:08.55 0 TEMPFILE failed to write seqID on disk: Error Code=3Daccess denied 03:02:08.55 0 SYSTEM Abnormal termination initiated 03:02:08.56 0 TEMPFILE failed to write seqID on disk: Error Code=3Daccess denied 03:02:08.56 0 SYSTEM Abnormal termination initiated 03:02:08.56 0 TEMPFILE(9910001) failed to create the file Queue/9910001.tmp. Error Code=3Daccess denied 03:02:13.59 0 SYSTEM server 5.0.13 stopped under FreeBSD 03:11:29.69 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D11095 03:11:29.69 0 SYSTEM process data size limit=3D512M 03:11:30.84 0 DOMAIN(123) failed to= process Domains/123/Settings/aliases.data. 1 duplicates unprocessed: becky.smith 07:19:06.51 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D11095 07:19:06.51 0 SYSTEM process data size limit=3D512M 07:19:07.09 0 DOMAIN(123) failed to process Domains/123/Settings/aliases.data. 1 duplicates unprocessed: becky.smith 08:43:16.42 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D11095 08:43:16.42 0 SYSTEM process data size limit=3D512M 08:43:17.53 0 DOMAIN(123) failed to process Domains/123/Settings/aliases.data. 1 duplicates unprocessed: becky.smith 09:32:10.02 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D11095 09:32:10.02 0 SYSTEM process data size limit=3D512M 09:32:11.14 0 DOMAIN(123) failed to process Domains/123/Settings/aliases.data. 1 duplicates unprocessed: becky.smith 09:48:34.57 0 SYSTEM server 5.0.13 started under FreeBSD, open files limit=3D11095 09:48:34.57 0 SYSTEM process data size limit=3D512M 09:48:35.72 0 DOMAIN(123) failed to process Domains/123/Settings/aliases.data. 1 duplicates unprocessed: becky.smith



Thanks in advance

David Brookfield

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--

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http://www.niversoft.com


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