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Hi,
I have a pilot user with an iPhone (3G, 2.0.2) who is having problems with syncing. Based on user report and the logs (included) it seems that the push mail somehow ends up in an endless loop even though there's no new mail to be synced. This eventually causes the iPhone mail app to crash.
Has anyone experienced anything similar? Can anyone suggest a course of action to fix this?
16:22:00.272 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:22:00.374 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): FolderSync request
16:22:02.279 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:02.287 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:22:12.106 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:12.113 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:22:13.666 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:13.673 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:22:19.290 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:19.297 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:22:19.929 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:19.936 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:22:25.237 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:25.245 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:22:26.480 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:26.488 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:22:32.306 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:32.314 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:22:33.556 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:33.563 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:22:39.797 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:39.805 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:22:40.683 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:22:40.690 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:22:48.664 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): FolderSync request
16:24:20.062 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): FolderSync request
16:24:20.454 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:24:20.461 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:24:21.034 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:24:21.042 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:24:30.262 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:24:30.270 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:24:31.109 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:24:31.117 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
16:24:45.538 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:24:45.546 2 AIRSYNC(user) 'INBOX': 2 retrieved, reported 0 as deleted, 1 as updated
16:24:46.249 2 AIRSYNC(user) iPhone(Appl88826VJSY7K): Sync request
16:24:46.256 2 AIRSYNC(user) 'INBOX': 0 added, 0 deleted, 0 updated, 1 fetched
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Kirnauskis Postmaster
postmaster@kirnauskis.com
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