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Date: Thu, 25 Jun 2009 15:51:33 +1000
From: Shaun Gamble <listrdr@redco.com.au>
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To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Subject: Re: Calendar update loop with iPhone is back
References: <list-54139788@mail.stalker.com> <list-54185330@mail.stalker.com>
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Unless they do a pretty major overhaul, I doubt you will see it fixed 
any time soon.

It took another company to get BB support for CGP and even now it's 
still got problems with Calendar events and the like.

Ben Hanes wrote:
> My apologies to those on this list who have no care for iPhone support...
>
> On a scale of 1-5 how important is iPhone support in your CGP 
> implementation?
>
> For us it is a solid 4.
>
> I'd like to see how many CGP users actually need this functionality. 
>  It would be helpful for Support and Management to see how much of 
> their user base can benefit from a working iPhone solution.  Obviously 
> the Marketing team understands: 
> (http://www.communigate.com/carrier/airsync.html).
>
> Since the collaboration suite of tools is not that great for our Mac 
> environment, the iPhone seems to be our best hope to keep our users at 
> bay.  We have related CommuniGate's promise of Mac support for to long 
> now with no results.  Having a decent mobile solution would help.  
>
> Thanks
>
> Ben
> --------
>
> On Jun 23, 2009, at 2:22 AM, rob@enem.nl <mailto:rob@enem.nl> wrote:
>
>> the flooding started here again too....thousands of emails
>>
>> ------------------------------------------------------------------------
>> *From:* CommuniGate Pro Discussions 
>> [mailto:CGatePro@mail.stalker.com] *On Behalf Of *Ben Hanes
>> *Sent:* Monday, June 22, 2009 6:28 PM
>> *To:* CommuniGate Pro Discussions
>> *Subject:* Re: Calendar update loop with iPhone is back
>>
>> Yes, please!!
>>
>> After 5 years of 
>> loyal CGP support.  This one bug will take us away from years of happiness.  Our 
>> users are demanding iPhone support and this issue is to much to bear. 
>>  It kills productivity and batteries.
>>
>> CommuniGate, please help us!!!!!!!!!!!!!
>>
>>
>> ----------------------------------------------
>> Ben Hanes
>> Email Administrator
>>
>> On Jun 21, 2009, at 4:23 PM, Andrew Hotlab wrote:
>>
>>> The 5.2.12 version of CommuniGate was shipped with a workaround for 
>>> the bug in iPhone OS 2.2, as reported by your release notes:
>>>
>>>     /AIRSYNC: Calendar item updating changed to provide a workaround
>>>     for the Apple iPhone 2.2 "looped update" bug./
>>>
>>>
>>> It seems that Apple finally fixed the bug with its latest release, 
>>> since the problem is coming back with the new iPhone OS 3.0, as you 
>>> can see in this log extract:
>>>
>>>     /[...]/
>>>
>>>     /01:10:33.503 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync
>>>     request
>>>     01:10:33.505 2 MAILBOX(andreav/Calendar) {1038} appended
>>>     @2565369: 59+1091 bytes
>>>     01:10:33.505 2 MAILBOX(andreav/Calendar) {1037} deleted: overwrite
>>>     01:10:33.505 2 MAILBOX(andreav/Calendar) cut @2565369, 522
>>>     messages, last={1038}
>>>     01:10:33.506 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted,
>>>     1 updated, 0 fetched
>>>     01:10:33.506 2 AIRSYNC(andreav) 'Calendar': 1 retrieved,
>>>     reported 1 as deleted, 0 as updated
>>>     01:10:37.302 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync
>>>     request
>>>     01:10:37.304 2 MAILBOX(andreav/Calendar) {1039} appended
>>>     @2565369: 59+1091 bytes
>>>     01:10:37.304 2 MAILBOX(andreav/Calendar) {1038} deleted: overwrite
>>>     01:10:37.305 2 MAILBOX(andreav/Calendar) cut @2565369, 522
>>>     messages, last={1039}
>>>     01:10:37.305 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted,
>>>     1 updated, 0 fetched
>>>     01:10:37.305 2 AIRSYNC(andreav) 'Calendar': 1 retrieved,
>>>     reported 1 as deleted, 0 as updated
>>>     01:10:42.120 2 AIRSYNC(andreav) iPhone(Appl85833BXLY7H): Sync
>>>     request
>>>     01:10:42.122 2 MAILBOX(andreav/Calendar) {1040} appended
>>>     @2565369: 59+1091 bytes
>>>     01:10:42.122 2 MAILBOX(andreav/Calendar) {1039} deleted: overwrite
>>>     01:10:42.123 2 MAILBOX(andreav/Calendar) cut @2565369, 522
>>>     messages, last={1040}
>>>     01:10:42.123 2 AIRSYNC(andreav) 'Calendar': 0 added, 0 deleted,
>>>     1 updated, 0 fetched
>>>     01:10:42.123 2 AIRSYNC(andreav) 'Calendar': 1 retrieved,
>>>     reported 1 as deleted, 0 as updated/
>>>
>>>     /[...]/
>>>
>>> /
>>> /
>>> Please remove the old workaround from the next release of 
>>> CommuniGate! :)
>>>
>>>
>>> ------------------------------------------------------------------------
>>> check out the rest of the Windows Live™. More than mail–Windows 
>>> Live™ goes way beyond your inbox. More than messages 
>>> <http://www.microsoft.com/windows/windowslive/>
>>
>


-- 

Shaun
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