Mailing List CGatePro@mail.stalker.com Message #98199
From: "Dana Hazzard Jr" <dhazzard@yoursummit.com>
Subject: RE: iPhone Calendar loop(again)
Date: Thu, 02 Jul 2009 10:17:41 -0500
To: "CommuniGate Pro Discussions" <CGatePro@mail.stalker.com>
X-Mailer: CommuniGate Pro MAPI Connector 1.52.13.1/1.52.14.1
I'll second this.
 
And not only does this make Communigate look bad, it makes all of us as sys admins as well as our companies look bad when clients receive hundreds if not thousands of calendar requests.
 
-Dana


From: CommuniGate Pro Discussions [mailto:CGatePro@mail.stalker.com] On Behalf Of Jim Cowing
Sent: Wednesday, July 01, 2009 9:12 AM
To: CommuniGate Pro Discussions
Subject: Re: iPhone Calendar loop(again)

Dmitry,

For those of us deploying CommuniGate in a corporate environment, it IS 100 percent a CommuniGate bug - why? Because senior management can say - "it doesn't happen with Exchange server, therefore it is a CommuniGate issue". The real cause is irrelevant - you can't think like an engineer, you have to see it from a customer perspective. And senior management controls the purse strings, and are the ones demanding iPhone support. I am currently quoting out replacing CommuniGate with both Zimbra and Exchange due to the abysmal response to the iPhone issue and chronic instability issues with CGPro/MAPI Connector/Outlook 2007.

Jim Cowing


From: Technical Support <support@stalker.com>
Date: June 29, 2009 8:31:16 AM PDT
Subject: Re: iPhone Calendar loop(again)


Hello,

We are working on this problem.

But I want also to point out that this is not completely a CGPro bug.
The loops are caused by iPhone's behavior and AirSync protocol limitation: it tries to "change" a calendar item sending the data which actually contains no changes - in the AirSync representation. This happens because AirSync does not provide status attribute for attendees listed in an event. We have implemented a workaround for this in the upcoming 5.2.15 and test that now.

Eric Dilbeck wrote:
So I had an iPhone user send out 5000 email to four of my other emails users this weekend. I sure wish Stalker would fix this VERY SEVER bug in Communigate Pro. Between this and the inability to set custom ringtone for contacts makes the iPhone with Communigate almost useless.
I suggest we all call/email stalker today to let them know how important this issue is. Maybe if we flood the tech support with all the same issue, they might get a clue and address these issues.
I currently have 5 iPhone on Communigate, If these issues don't get resolved I will be forced to look at another email server provider.
Eric Dilbeck
Presort First Class
Information Technology
  

--
Best regards,
Dmitry Akindinov
Subscribe (FEED) Subscribe (DIGEST) Subscribe (INDEX) Unsubscribe Mail to Listmaster