Mailing List CGatePro@mail.stalker.com Message #98338
From: John Rudd <johnkzin@gmail.com>
Subject: Re: CGPro 5.2.14 Group nesting problem
Date: Tue, 21 Jul 2009 13:45:17 -0700
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
Rejecting Automated messages is a per-group feature.  Have you checked
to be sure that group.b doesn't have that set?

On Tue, Jul 21, 2009 at 07:41, Alastair
Burr<alastair.burr@bluestar-software.co.uk> wrote:
> Hello,
>
> I appear to have had a similar (though a subtly different) problem when
> upgrading from 5.2.12 to 5.2.15. My problem with group within group
> rejections was more like:
>
>   #group.a
>     #group.b
>       person1
>       person2
>     #group.c
>       person3
>       person4
>     #group.d
>       person5
>       person6
>
>
> After the upgrade when I sent out an email to "group.a@domain" (which only
> contains other groups as members), it got delivered to people 3,4,5,6 but
> not people 1 or 2, as it returned an error:
>
>   Failed to deliver to '<group.b@domain>'
>   LIST module(group #group.b) reports:
>    automatically-generated messages are not accepted by this group
>
>
> It just seems odd how it got rejected by one of the sub-groups but not the
> other ones. I have just disabled the reject automatic messages option for
> the time being. I presume other people are experiencing issues, as groups
> within groups must be quite common?
>
> I thought I would post this info so you know you are not alone in seeing
> spurious rejections after upgrading!
>
>
> Alastair Burr
> Senior Software Engineer, Bluestar Software
> Telephone: +44 (0)1256 882695
> Web site: www.bluestar-software.co.uk
> Email: alastair.burr@bluestar-software.co.uk
>
>
>
> Krister Laag wrote:
>>
>> CGPro 5.2.14 Group nesting problem
>>
>> It seems something has changed in the processing of groups in 5.2.14 and
>> the version we used before that, I think it was 5.2.11.
>>
>> Make 3 levels of groups like this;
>> GroupA (contains GroupB)
>> GroupB (Contains GroupC)
>> GroupC (Contains users)
>> personA
>> personB
>>
>> Now, if you send a mail to either GroupC or GroupB, the message will come
>> forward to personA and personB, but if sent to GroupA, the message will be
>> rejected with an error message "Automatically generated messages are not
>> accepted by this group (GroupC)"
>> To test this further we added GroupD and GroupE and moved the users down
>> to GroupE, and it turned out 2 levels was the maximum possible without
>> getting an error.
>>
>> However, if we unchecked the "reject automatic messages" from the group at
>> the bottom (GroupC in the first example, and GroupE in the last), the
>> messages came thru fine to personA and personB regardless of what group we
>> sent the massage to.
>>
>> Now, we have loads of groups nested in different ways depending on who we
>> want to reach, so we can't know what group is the last in the chain. We do
>> want the option of blocking auto generated messages on all groups to prevent
>> out of office replies and such to the group.
>>
>> This behaviour is new to this version and it makes no sense at all to me.
>>
>> Please confirm if this is replicable on other systems to rule out it's
>> only on our server.
>>
>>
>> *Krister Laag*
>> Citat
>> Edita Group
>> IT Infrastructure
>> phone +46 31 701 56 00, mobile +46 708 25 16 03
>> mail:krister.laag@citat.se <mailto:krister.laag@citat.se>
>>
>> Kungstorget 2, SE-411 17 Göteborg, Sweden
>> switch:+46 31 701 56 00, fax +46 31 701 56 01
>>
>> www.citat.se <http://www.citat.se>
>>
>>
>>
>
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