Mailing List CGatePro@mail.stalker.com Message #99015
From: Tom Rymes <trymes@rymes.com>
Subject: RE: Blackberry oddity - Changing Message UID
Date: Wed, 23 Dec 2009 13:50:59 -0500
To: CommuniGate Pro Discussions <CGatePro@mail.stalker.com>
X-Mailer: CommuniGate Pro MAPI Connector 1.52.5.1/1.52.15.3
Thank you, I'll give it a whirl.

> -----Original Message-----
> From: CommuniGate Pro Discussions
> [mailto:CGatePro@mail.stalker.com] On Behalf Of Communigate Forum
> Sent: Wednesday, December 23, 2009 4:39 AM
> To: CommuniGate Pro Discussions
> Subject: Re: Blackberry oddity - Changing Message UID
>
>
> hi tom,
>
> tools > email accounts > view or change > change >
> troubleshooting > erase massages immediately
>
> this should mean that outlook cleans up as it goes..
>
> cheers
>
> rup
>
> Tom Rymes wrote:
> > Rup,
> >
> > Any ideas on which option you are talking about? I didn't
> see anything
> > obvious in the MAPI setup or in the Outlook options.
> >
> > Tom
> >
> >  
> >> -----Original Message-----
> >> From: CommuniGate Pro Discussions
> >> [mailto:CGatePro@mail.stalker.com] On Behalf Of Communigate Forum
> >> Sent: Tuesday, December 22, 2009 12:04 PM
> >> To: CommuniGate Pro Discussions
> >> Subject: Re: Blackberry oddity - Changing Message UID
> >>
> >>
> >> i think you'll find a tweak in the mapi setup section of
> >> outlook which means the connector deletes mail and cleans up
> >> after itself during the session which generally stops this problem.
> >>
> >> it seems that the connector leaves lots of copies odd of
> >> mails it produces during message processing kicking around
> >> unless this option is selected which forces it to clean up,
> >> though its slower (fractional!) as far as the client is concerned..
> >>
> >> rup
> >>
> >>
> >> Tom Rymes wrote:
> >>    
> >>> As I understand it from digging through Google again, this is an
> >>> Outlook problem, related to Exchange/MAPI mode.
> >>>
> >>> I believe that the Gmail problem was receving copies of
> >>>      
> >> mail you send,
> >>    
> >>> whereas this problem is that Outlook modifies the message
> >>>      
> >> UID when it
> >>    
> >>> opens, flags, replies to, or frankly, does anything to a message.
> >>> Literally, a user will open a 3 year old message in Outlook
> >>>      
> >> to read it
> >>    
> >>> and s/he will then receive that 3 year old message on the
> >>>      
> >> Blackberry
> >>    
> >>> as if it were a new message.
> >>>
> >>> So, to answer my question, I presume that there is no
> >>>      
> >> solution because
> >>    
> >>> this is an Outlook problem? Or is it?
> >>>
> >>> Tom
> >>>
> >>>  
> >>>      
> >>>> -----Original Message-----
> >>>> From: CommuniGate Pro Discussions
> >>>> [mailto:CGatePro@mail.stalker.com] On Behalf Of Rob Rooken
> >>>> Sent: Tuesday, December 22, 2009 9:35 AM
> >>>> To: CommuniGate Pro Discussions
> >>>> Subject: Re: Blackberry oddity - Changing Message UID
> >>>>
> >>>>
> >>>> Same here. Old problem. gmail has fixed this issue for
> their imap
> >>>> clients 2 drs ago.
> >>>>
> >>>>
> >>>> ----Origineel bericht----
> >>>> Van: Tom Rymes
> >>>> Verzonden:  22-12-2009 15:28:33
> >>>> Onderw.:  Blackberry oddity - Changing Message UID
> >>>>
> >>>>
> >>>> Folks,
> >>>>
> >>>> We have issues with our Blackberry users where they receive
> >>>> duplicate copies of e-mails if they open them in their desktop
> >>>> client (specifically Outlook, but I don't think it's unique to
> >>>> Outlook). As far as I can tell, CGP or the client is
> changing the
> >>>> UID on the message when it is reopened, causing the BlackBerry
> >>>> device to see it as a new message, and then download it again.
> >>>>
> >>>> As you can imagine, this is annoying. Is there an easy
> way to avoid
> >>>> this?
> >>>>
> >>>> Tom
> >>>>
> >>>>
> >>>>
> >>>>
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