Mailing List SIMS@mail.stalker.com Message #14755
From: Charles Mangin <option8@option8.com>
Subject: outlook clients, POP times out?
Date: Wed, 22 Sep 2004 10:01:25 -0400
To: SIMS Discussions <SIMS@mail.stalker.com>
X-Mailer: Apple Mail (2.619)
let's call it the Mysterious Outlook POP Timeout

i thought it was just one client and some weirdness with their ISP (with whom i've had some discussions of their email policies), but now someone else is having the same problem using a totally different ISP. they're using outlook express on windows, and log in to receive mail, authenticatine successfully. the client sees there are messages waiting (downloading message 1 of 5, etc) but there's never any progress past that point. it times out and eventually asks if they want to wait another 60 seconds (or 180 or whatever the timeout is set on their client). despite waiting forever, nothing ever happens.

i've poked at the logs and set the logging to the most detail for POP, and i'll post a log snippet when i find what i'm looking for (but with ~90 clients checking mail every minute or so, it's a lot to scrub through)

the first client i saw this happening on had received some odd attachments and weirdly formatted spam, but i was able to log in using mail.app, get their mail and resend it to them, and they were then able to receive as before. i hate having to do this, as i'd hate to have someone else reading my email - and it'd be a pain to do this for every case that pops up (almost everyone i serve email to is using outlook these days)

any ideas or suggestions? is this something that's been discussed here before, but i've missed it?


             charles mangin | Alpha Geek and Chief Mental Hygienist
        option8@option8.com | What's that watermelon doing there?
     http://niftee-tron.com | http://mentalhygiene.com

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