Mailing List SIMS@mail.stalker.com Message #14989
From: Christopher Bort <cbort@globalhomes.com>
Subject: Re: sending AOL mail problems (again)
Date: Tue, 26 Apr 2005 09:55:54 -0700
To: SIMS Discussions <SIMS@mail.stalker.com>
X-Mailer: Mailsmith 2.1.5 (Blindsider)
On 04/26/05 at 07:37, Heath wrote:

> following Bills advice to make sure that all modules are set to log
> all info. I've been through and set the level to LOW on all modules
> (boy has that mad the viewing over HTTP a nightmare!)
>
> ....so, trying a test again:
>
> 15:30:24 4 SMTP(tcp) Connection request from [10.2.1.66:50746],seq=10980,
0/1
> 15:30:24 4 SMTP Line 25406 created for answering
> 15:30:24 4 SMTP-406() Got connection from [10.2.1.66:50746]
> 15:30:24 4 SMTP(tcp) Connection accepted from [10.2.1.66:50746],
seq=10980, 0/1
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 220-Stalker Internet Mail
> Server V.1.8b8 is ready.\r\n220 ESMTP is spoken here. You are very
> welcome\r\n
> 15:30:24 4 SMTP-406([10.2.1.66]) Input Line: XXXX [10.2.1.66]\r
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 500 Unknown command\r\n
> 15:30:24 4 SMTP-406([10.2.1.66]) Input Line: HELO [10.2.1.66]\r
> 15:30:24 4 SMTP-406([10.2.1.66]) Looking for [10.2.1.66]
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 250 mail.eeeff.net is
> pleased to meet you\r\n
> 15:30:24 4 SMTP-406([10.2.1.66]) Input Line: RSET\r
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 250 SMTP state reset\r\n
> 15:30:24 4 SMTP-406([10.2.1.66]) Input Line: MAIL FROM:<user@eeeff.net>\r
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 250 <user@eeeff.net> sender
> accepted\r\n
> 15:30:24 4 SMTP-406([10.2.1.66]) Input Line: RCPT TO:<user@aol.com>\r
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 250 <user@aol.com> will
relay\r\n
> 15:30:24 4 SMTP-406([10.2.1.66]) Input Line: DATA\r
> 15:30:24 4 SMTP-406([10.2.1.66]) Sending 354 Enter mail, end with "."
> on a line by itself\r\n
> 15:30:25 2 SMTP-406([10.2.1.66]) {S.0000221459} received, 508 bytes
> 15:30:25 4 SMTP-406([10.2.1.66]) Sending 250 S.0000221459 message
> accepted for delivery\r\n
> 15:30:25 2 SYSTEM [S.0000221459] <p06210212be94008a3e46@[10.2.1.66]>
> 1+0 From:user@eeeff.net
> 15:30:25 4 SMTP [S.0000219696] address aol.com(user) queued with
> suspension (842 seconds).
> 15:30:25 4 SMTP [S.0000221459] is enqueued
> 15:30:25 4 SYSTEM [S.0000221459] submitted
> 15:30:25 4 SMTP-406([10.2.1.66]) Input Line: QUIT\r
> 15:30:25 4 SMTP-406([10.2.1.66]) Sending 221 mail.eeeff.net closing
> connection\r\n
> 15:30:25 4 SMTP-406([10.2.1.66]) Closing
> 15:30:25 4 SMTP-406([10.2.1.66]) Nothing read - stream closed
> 15:30:25 4 SMTP-406([10.2.1.66]) Input Stream ended
> 15:30:25 4 SMTP disposing line 25406
>
> does this give you a better insight into my problem? (10.2.1.66

This doesn't show your server trying to send a message to AOL. It shows a
host on a private network (presumably your LAN) sending a message to your
server with an AOL address as the recipient. The server accepts the message
and queues it for relay. Everything looks normal with that transaction, but
the log excerpt doesn't show any attempt to relay the message to AOL. Since
it doesn't show any interaction with an AOL server, we can't say anything
about why you can't send the message to them.

There is one line that doesn't fit:

15:30:25 4 SMTP [S.0000219696] address aol.com(user) queued with
suspension (842 seconds).

This appears to be a different message (different ID) than the one referred
to in the rest of the log excerpt. It looks like an earlier message
addressed to the same recipient that has been suspended in the SIMS queue
for some reason, presumably because of whatever problem you're having with
AOL. However, since you haven't shown us the conversation with the AOL
server, we can't know why it's been delayed.

> I've actually logged a call with AOL Postmaster support.....but after
> 5 days and calling them again, I've been told to wait till they have
> solved whatever(?) problem I'm logging before they will call me
> back!!!! (bizzare logic)

If you've given AOL the same information you've given us here, it's
unlikely that they'll be able to help you either. They'll only be
interested in seeing the conversation(s) between your server and theirs.

Try filtering your log on the message IDs (S.0000219696 and S.0000221459)
to find your server's attempts to send the messages to AOL.

--
                   Christopher Bort | cbort@globalhomes.com
            Webmaster, Global Homes | webmaster@globalhomes.com
                      <http://www.globalhomes.com/>
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