Mailing List Message #14991
From: Bill Cole <>
Subject: Re: sending AOL mail problems (again)
Date: Wed, 27 Apr 2005 16:56:39 -0400
To: SIMS Discussions <>
At 1:18 PM +0100 4/27/05, Heath wrote:
Christopher Bort <> wrote:
[snip] If you've given AOL the same information you've given us here, it's
 unlikely that they'll be able to help you either. They'll only be
 interested in seeing the conversation(s) between your server and theirs.

nothing as technical as that...

they just asked domain name with problem, IP address of server and my personal details! no logs exchanged.

 Try filtering your log on the message IDs (S.0000219696 and S.0000221459)
 to find your server's attempts to send the messages to AOL.

ok Chris, filtered on just S.0000221459 on yesterdays logs and got the following:

15:30:25 2 SMTP-406([]) {S.0000221459} received, 508 bytes
15:30:25 4 SMTP-406([]) Sending 250 S.0000221459 message accepted for delivery\r\n
15:30:25 2 SYSTEM [S.0000221459] <p06210212be94008a3e46@[]> 1+0
15:30:25 4 SMTP [S.0000221459] is enqueued
15:30:25 4 SYSTEM [S.0000221459] submitted
15:44:27 4 SYSTEM(SMTP) [S.0000221459] opened, count=1
15:44:27 4 SMTP [S.0000221459] queued to line 25436(2/3). 1 routes
15:44:28 3 SMTP [S.0000221459] dequeueing
15:44:28 4 SYSTEM(SMTP) [S.0000221459] closed, count=0
15:44:28 4 SYSTEM [S.0000221459] address delayed for 900 seconds
15:59:29 4 SYSTEM(SMTP) [S.0000221459] opened, count=1
15:59:29 4 SMTP [S.0000221459] queued to line 25469(2/3). 1 routes
15:59:29 3 SMTP [S.0000221459] dequeueing
15:59:29 4 SYSTEM(SMTP) [S.0000221459] closed, count=0
15:59:30 4 SYSTEM [S.0000221459] address delayed for 900 seconds
16:14:30 4 SYSTEM(SMTP) [S.0000221459] opened, count=1
16:14:30 4 SMTP [S.0000221459] queued to line 25485(2/3). 1 routes
16:14:30 3 SMTP [S.0000221459] dequeueing
16:14:30 4 SYSTEM(SMTP) [S.0000221459] closed, count=0
16:14:31 4 SYSTEM [S.0000221459] address delayed for 900 seconds

it pretty much repeats itself over and over (from what I could see), so I've snipped it to spare the bandwidth ;)

is that the info you needed?

No, you need to look at the SMTP session between you and AOL. I believe the lines with "SMTP-436" right around 15:44:27 and those with "SMTP-469" right around 15:59:29 should be the right ones.

The lines with S.0000221459 are just noting SIMS prepping the message for sending and closing it again when the sending attempt fails.

Bill Cole                        

Subscribe (FEED) Subscribe (DIGEST) Subscribe (INDEX) Unsubscribe Mail to Listmaster