Mailing List Message #9718
From: Nick Quinn <>
Subject: Re: Version 1.8b8
Date: Fri, 23 Nov 2001 20:08:11 +1000
To: SIMS <>
X-Mailer: CTM PowerMail 3.1b1 carbon <>
Technical Support, Stalker Labs,

Thus spoke Technical Support, Stalker Labs <> on
Friday, 23 November 2001 at 7:04 PM +1000:

>>Can someone please tell me what these mean:
>>19:56:41 3 SMTP-758(akers) Failed to verify. Real address is
>> are of my ip#s and work for others?
>The sender uses 'ackers' as the parameter to HELO/EHLO and SIMS tries to
>resolve that via DNS. Either configure that sender to use fully qualified
>host name in the HELO/EHLO command, or add
>akers A
>into the Hosts file (TCP/IP settings) on the SIMS machine.

so... they have a bad setting on their 'puter?

.. I mean: we are a micro isp and this person "thinks" that none of her
emails have gone out in the last month (which I was told today).

No, it is a support problem, so I will go back to the person and clarify.


Nick Quinn
Sunshine Beach Software in OZ

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